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Premium Valet & Service

Silver Cross products are built-to-last but even the most premium pram needs a little TLC from time-to-time. Our premium valet service prolongs the life of your Silver Cross pushchair so you can keep using it or pass it on.

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Thanks for helping a family in need by donating your pram to our charity partner, Baby Basics. A member of our team will be in contact with you soon to arrange the collection of your donation.

01. Choose your service

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*Only Silver Cross prams and pushchairs can use this service. Also, we are unable to accept prams from the Silver Cross heritage collection.

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02. Your collection details

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Premium valet & service

What's included

Service

£75.00

Valet

£75.00

Service & Valet

£125.00

Collection

Product collected from Customers home or work address

Condition report

Six Point Safety Check

1. Harness – Buckle lock/release. Fabric & fixings damage

2. Brakes – Engage & release mechanism

3. Wheels – Tyre wear & swivel lock condition

4. Handle – Height adjustment & release button mechanisms

5. Folding Mechanism – Open/closes/locks correctly

6. Seat Unit/Carrycot – Locks/releases from chassis correctly

Service

Wheels/Tyres/Swivel Locks - Changed if damaged *

Brakes - Checked & repaired/replaced if needed

Handle Mechanism – Re-lubricated & height adjustment tested/repaired

Folding Mechanisms – Re-lubricated & fixings tightened

Seat Unit Recline Mechanism – Checked and adjusted

Harness - Checked & replaced if needed *

Lubricate all other moving parts

Other minor repairs undertaken***

Chassis cleaned

Chassis steam cleaned & sanitised (150°C)

Dirt & excess debris removed from wheels & brakes

Chassis wax polished

Wheels waxed and tyre shine application

Handle leather cleaned & re-nourished

Chassis badges replaced if missing *

Fabrics cleaned

Appropriate fabrics removed from chassis

Fabrics steam cleaned

Spot stains treated and removed**

Fabrics replaced with new products where needed *

Bumper Bar leather cleaned & re-nourished

Odour neutralised

Fabrics reattached to chassis

Delivery

Final Inspection

Product packed & returned (with free maintenance kit)

*Subject to availability

**Some stains may be treated but not removed completely

*** If more major repairs or spare parts are required Customer Services will advise costs prior to work being completed

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